OMRON CONNECT PRIVACY STATEMENT [Hong Kong]

VERSION 5.0
LAST UPDATED: 20th January 2025

Scope

This OMRON CONNECT PRIVACY STATEMENT (“Statement”) applies to your use of:

OMRON connect Application Software and any updates or supplements to it, an application provided by us or a member of our company group (“App”), once you have downloaded a copy of the App onto your smart phone, tablet device and other handheld device (“Device”).
OMRON connect Cloud Service, which allows users, by using the App, to store part of Customer Information located in a Device (other than passwords) in servers managed by us or our service provider and to remotely access such Customer Information from the user’s Device (“Service”), if you choose to connect the App with such Service.

This Statement sets out the basis on OMRON HEALTHCARE Co., Ltd, (“Omron” or “we”) will collect, process, use personal data which we collect from you or you provide to us in connection with the App and/or the Service. Please read carefully and agree to the following terms to understand our views and practices regarding your personal data and how we will treat it. However, if you are a minor according to applicable law in your country, you must not register yourself on and use the App and the Service.

Information we may collect from you

The App can be used as a stand-alone mobile application that only has local storage. If you reside in a certain country where we provide the Service, you can also choose to connect it to the Service by creating your personal account for the Service.

If you use the App as a stand-alone mobile application without using the Service, your Vital Data will be stored on your Device only. All the data stored by the App on your Device will be encrypted with up-to-date encryption techniques to assure that your personal data cannot be easily accessed and/or read by unauthorized third parties.

Regardless of whether you use the App with or without the Service, we collect and process the following personal data about you and your Device in accordance with your consent to this Statement. Please note that, although the provision of your personal data is not mandatory, you may not be able to fully use our App and/or Service in case you do not provide your personal data to us or do not consent to the terms herein.

In case you use the App without the Service, we may collect from you the following “Attribute Information”, “Registered Device Information”, “Support Information” and “User History Information”.

In case you choose to connect it to the Service, we may collect your “Vital Data” and “Account Information” (other than password) below additionally.

Customer Information:

your date of birth, age, gender, height, body weight, and/or any other attribute information which are provided by you (“Attribute Information”);
your blood pressure, body weight and other measurement data measured by our healthcare device (“Vital Data”);
information about the healthcare device from which Vital Data is transmitted to the App and information entered in such device (“Registered Device Information”); and
your login ID, token for authenticating ID, e-mail address, password, and any other information relating to your account set by you to use the Service (“Account Information”);

Support Information

your information you give us if you contact us for support or other purposes.

User History Information:

your access history, operation history within the App, search history, IP address, dates, reference/exit pages and any other information about your use of the Service by using the identification information that is sent from the web server when a browser accesses the website, and sent from the browser to the server during future access (“Cookies”), and the URL information of the website accessed by you immediately prior, which information is sent by browser (“Referrer Information”) and/or other methods.

Linked App and Service information:

Information about the customer transferred from the linked application and/or service to the system server of the App or the Service ,if you agree that the App and/or Service link with a third-party application and/or service (hereinafter referred to as the "Linked App / Service"). In addition, you separately agree to disclose and provide the Linked App / Service Information to us by the third-party, including the Linked App / Service provider or its affiliates, through the Linked App / Service.
* If the Linked App / Service is "Google Fit", the Linked App and Service information is hereinafter referred to as "Google Fit Data".
* If the Linked App / Service is "Google Health Connect (GHC) ", the Linked App and Service information is hereinafter referred to as "GHC Data ".

You acknowledge that we may obtain your information from third parties, including our service providers and their alliance partners, where such disclosure has been permitted by you through the privacy settings of such third parties.

This App requests permission to access your Device’s location to enable Bluetooth communication with your Device. We don’t collect or use the location data. By selecting “Allow all the time” in the location permission setting, the App can transfer data from your Device in your Device’s background even when the App is closed.

How we use your information

We use personal data held about you for the following purposes:

to inform you of products and/or services we offer;
to provide, operate, and manage the App and/or the Service;
to handle your enquiries about the App and/or the Service;
to ask you to fill in questionnaires;
to develop or improve our products (including development of algorithms) and/or services in our medical or healthcare businesses;
to distribute campaign and event information, announcement of drawings and winners, or shipping of prizes;
to recruit subjects for clinical study or execute clinical study;
to conduct medical/healthcare research and related academic activities, including publications of treatise and articles;
to respond when you contact us for support or other purposes; and
to conduct other planning and marketing activities, development (including system and application development) activities, production activities, and promotional and sales activities related to medical or healthcare devices and services, as well as activities incidental to any of the above activities.

* We will only transmit GHC Data to third parties for the purpose of optimizing the user experience or functionality of the application. We will not use GHC Data for any other purpose, including transmitting it to advertising platforms, data brokers, or information resellers.
* We will use and transfer Google Fit Data received from Google APIs to any other app in compliance with Google API Services User Data Policy, including the Limited Use requirements.

Disclosure of your information to third parties

We may disclose personal data we collect from you to the third parties including our affiliated companies and vendors to operate the App and the Service for the following purposes:

to process personal data for the purposes above written, including application usage analytics, data storage, customer support and marketing analysis;
to enforce any of our terms and conditions or policies;
to comply with a law, regulation, court order, legal process or governmental request in or outside the country of your residence;
to assert legal rights or defend against legal claims; and
to prevent, detect or investigate illegal activity, fraud, abuse, violations of our terms, threats to the security or physical safety of any person.

We may disclose or provide Customer Information to third parties for our sales, marketing, development and/or research activities by de-personalizing it, such as statistical information obtained by processing Customer Information in a manner that will prevent specific individuals from being identified.

Transfer of your information outside your country

Your personal data may also be transferred to and used in countries outside your country, such as Japan and United States, for the purposes described in this Statement. Such countries may not have the same level of protection for your information as your country.

Security measures

We have implemented technical and organizational measures to protect your personal data against unauthorized access, use and disclosure. All the personal data you provide to us is stored on secure servers. Any data transfer will be encrypted using Secured Sockets Layer technology.

Unfortunately, the transition of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorized access.

Your rights

You have several rights with regards to our processing of your personal data, including:

You may access to your personal data which we store.
You may request update, correction, deletion, or cessation of the collecting, using, processing, of your personal data.
You may withdraw your consent to and/or may object to the collecting, using, processing of your personal data. Please note that if you do so, you may not continue to use the App and/or the Service. Please refer to the process described in the section ‘How to cancel your account’ below for the Service.
You may request to postpone or restrict the processing of your personal data. If you want to restrict processing, you may not continue to use the App and/or the Service. Please refer to the process described in the section ‘How to cancel your account’ below for the Service.
You may request us to stop using your personal data or to stop providing your personal data to third parties for marketing, promotional, or similar activities.
You may request us to export and provide your personal data so that you transfer it to another service or a third party which you select.

Please note that we cannot meet your requests regarding your information which is anonymized and cannot be linked back to you (Anonymized Information), as it is impossible to specify which information is yours.

How to cancel your account

You may request to cancel your account or exercise the aforementioned rights to request the update, correction, deletion, or cessation of the collection, use, and processing of personal data by the following methods:

by using the ‘cancel account’ function within the App；
by contacting the support service by using the ‘contact us’ function within the App；
or by sending an email with such request to newstarclub@newstarltd.com.hk
When your account is cancelled, certain personal data will be deleted. As a result, all your remaining data is anonymized and cannot be linked back to you.

Period, Region, Recipients and Methods of the Use of Personal Information

Period: During the existence of the specific purpose of personal data collection / Preservation period as stipulated by relevant laws and regulations or contractual agreements / The period necessary for the Company to carry out its business operations (the longest of the above periods shall apply).
Region: Hong Kong and Japan, as well as other locations where our domestic and overseas branches/offices and business partners are located. (You agree and acknowledge that your personal information stored in the OMRON Connect cloud backup service will generally be stored on servers located in Japan.)
Recipients: We (including the parent company in Japan) and its affiliated co-marketing subsidiaries, promotional partners, and other business partners.
Methods: Automated or non-automated utilization methods.

Retention of your information

We will retain your information as long as you keep the App and/or your account for the Service. After you stop using it and cancel your account and/or uninstall the App, we may retain only your Anonymized Information.

Contact

If you have any concerns, questions, comments or requests about this Statement or your personal data, then please contact the support service by using the ‘contact us’ function in the App or through email to: newstarclub@newstarltd.com.hk

If you may request to cancel your account for the Service, please use the ‘cancel account’ function within the App.

OMRON CONNECT 隱私權聲明 [香港]

第5版
最後更新：2025年1月20日

範圍本 OMRON CONNECT 隱私權聲明 (下稱「聲明」) 適用範圍如下：

OMRON connect 應用程式軟體及其更新或增補程式 (下稱「應用程式」)，此應用程式由本公司或本公司集團成員提供，一旦下載至智慧型手機、平板裝置和其他手持裝置 (下稱「裝置」)，即適用本聲明。
OMRON connect 雲端服務 (下稱「服務」)，若貴用戶選擇連結應用程式與此服務，即可透過應用程式將裝置內之部分客戶資訊 (不包含密碼) 儲存於本公司或本公司服務供應商管理的伺服器中，並自個人裝置遠端存取此類客戶資訊。

本聲明訂定基礎規範，以為OMRON HEALTHCARE Co., Ltd. (下稱「Omron」或「本公司」) 收集、處理、使用與本應用程式及/或服務相關的個人資料，該等資料由本公司向貴用戶取得或由貴用戶提供。請詳閱並同意以下條款，瞭解本公司對個人資料的觀點、做法以及將如何處理此類資料。根據貴用戶所在國家適用法律，若貴用戶未成年，則不得註冊及使用本應用程式和服務。

本公司得蒐集之個人資訊

本應用程式可做為獨立的行動應用程式使用，並僅提供本機儲存。若本公司於貴用戶的居住國提供本服務，貴用戶可建立個人帳戶，連結本應用程式與服務。

若貴用戶不使用本服務，將本應用程式做為獨立的行動應用程式使用，重要資料僅會儲存於個人裝置上。本應用程式在個人裝置上儲存的所有資料將使用最新的加密技術進行加密，確保未經授權的第三方無法輕易存取及/或讀取貴用戶的個人資料。

無論貴用戶使用本應用程式是否結合本服務，在貴用戶同意後，本公司將根據本聲明，蒐集和處理下列與貴用戶和個人裝置相關的資料。請注意，雖然本公司不強制提供個人資料，但若貴用戶未向本公司提供個人資料或不同意本條款，則可能無法使用本應用程式及/或服務的完整功能。

若貴用戶選擇使用本應用程式但不使用本服務，本公司得向貴用戶蒐集「個人資訊」、「註冊裝置資訊」、「支援資訊」和「使用者活動歷史記錄」。

若貴用戶連結本應用程式與服務，本公司可能會額外向貴用戶蒐集「重要資料」和「帳戶資訊」(不含密碼)。

客戶資料：

貴用戶的出生日期、年齡、性別、身高、體重及/或其他個人資訊 (下稱「個人資訊」)；
貴用戶的血壓、體重和其他由本公司醫療保健裝置測得之資料 (下稱「重要資料」)；
用於傳送重要資料至本應用程式之醫療保健裝置資訊，以及於此等裝置輸入的資訊 (下稱「註冊裝置資訊」)；及
貴用戶的登入帳號、帳號驗證憑證、電子郵件地址、密碼以及貴用戶於本服務設定的帳戶相關資訊 (下稱「帳戶資訊」)；

支援資訊

貴用戶因需要支援或其他目的聯繫本公司時所提供之資訊。

使用者活動歷史記錄：

透過個人識別資訊 (下稱「Cookies」) 取得之貴用戶的存取記錄、本應用程式操作記錄、搜尋記錄、IP 位址、日期、參考/退出頁面以及貴用戶使用本服務的其他資訊 (此等資訊在貴用戶使用瀏覽器存取網站時自網頁伺服器傳送，並在日後存取網站時自瀏覽器傳送至伺服器)，以及透過瀏覽器及/或其他方式傳送之先前所存取網站的 URL 資訊 (下稱「請求來源資訊」)。

連結應用程式和服務資訊：

如果您同意本應用程式和/或服務與第三方應用程式和/或服務（以下簡稱“連結應用程式/服務”）連結，則有關您的資訊會從連結應用程式和/或服務轉移到本應用程式或服務的系統伺服器。
* 若連結應用程式/服務為“Google Health Connect (GHC)”，則在下文中簡稱“GHC 資料”。
若連結應用程式/服務為“Google Fit”，則在下文中簡稱“Google Fit 資料”。

若貴用戶於第三方隱私設定同意個人資訊揭露，即表示貴用戶同意本公司得自第三方取得貴用戶資訊，包括本公司的服務供應商及其結盟合作夥伴。

本應用程式需取得存取貴用戶裝置位置的權限，以啟用裝置藍牙傳輸。本公司不蒐集或使用位置資料。在位置權限設定中選擇「一律允許」後，即使在關閉狀態下，本應用程式仍可在背景執行資料傳輸。

本公司如何使用貴用戶資訊

貴用戶的個人資料和上述其他資訊，本公司將用於下列目的：

通知貴用戶本公司提供的產品及/或服務；
提供、操作和管理本應用程式及/或服務；
處理貴用戶對本應用程式及/或服務提出之問題；
邀請貴用戶填寫問卷；
開發或改善本公司醫療保健相關產品 (包括演算法開發) 及/或服務；
推播活動資訊、公布抽獎結果或寄送獎品；
招募臨床試驗受試者或進行臨床試驗；
進行醫療/保健研究和相關學術活動，包括發表論文和文章；
針對貴用戶聯繫本公司尋求支援或其他目的做出回應；及
進行醫療保健裝置和服務相關的計畫、行銷、開發 (包括系統和應用程式開發)、生產、促銷和銷售等活動，以及任何衍生的相關活動。

* 我們只會將 GHC 資料傳輸給第三方用以優化應用程式的使用體驗或功能。我們不會將 GHC 資料用於任何其他目的，包括傳輸到廣告平台、資料仲介或資訊轉售商（我們將依照 Google Play 商店關於存取敏感資料的 API 政策處理 GHC 資料）。
此外，我們將按照 Google API 服務使用者資料政策（包括有限使用要求）使用從 Google API 收集到的 Google Fit 資料並將其傳輸到任何其他應用程式。

向第三方揭露貴用戶資訊

本公司可能會向第三方 (包括本公司關係企業和供應商) 揭露本公司向貴用戶蒐集的個人資料，以使用本應用程式和執行下列事項：

根據上述目的處理個人資料，包括應用程式使用分析、資料儲存、客戶支援和行銷分析；
執行本公司任何條款或政策；
遵守貴用戶居住國境內外的法律、法規、法院命令、法律程序或政府要求；
主張法律權利或對法律請求進行辯護；及
防止、偵測或調查非法活動、詐欺、濫用、違反條款、個人或人身安全威脅。

本公司得將貴用戶資訊去個人化，並揭露或提供予第三方，用於本公司銷售、行銷、開發及/或研究活動，例如以防止辨識個人身分的方式處理客戶資訊並取得統計資訊。

將貴用戶資訊移轉到國外

根據本聲明所述之目的，貴用戶個人資料可能會移轉至國外 (例如日本和美國) 使用。此等國家對個人資訊的保護程度可能與貴用戶所在國家不同。

安全措施

本公司已採取技術及組織措施，避免貴用戶個人資料遭未經授權存取、使用和揭露。貴用戶提供予本公司的所有個人資料皆儲存於安全的伺服器上。任何資料傳輸皆經安全資料傳輸層 (SSL) 加密。

然而，網際網路傳輸資訊仍無法完全保證安全。本公司將盡力保護貴用戶個人資料，但無法確保資訊傳輸到本服務絕對安全；貴用戶須自行承擔任何傳輸風險。本公司取得貴用戶個人資料後，將採取嚴格的程序和安全功能，防止未經授權存取資訊。

貴用戶的權利

對於本公司的個人資料處裡，貴用戶擁有下列權利：

貴用戶得存取儲存於本公司的個人資料。
貴用戶得要求更新、更正、刪除或停止收集、使用、處理個人資料。
貴用戶得撤銷同意及/或反對收集、使用、處理個人資料。請注意，此時將可能無法繼續使用本應用程式及/或服務。請參閱下方「如何刪除貴用戶的帳戶」一節，瞭解本服務取消流程。
貴用戶得要求限制處理個人資料。此時，貴用戶將可能無法繼續使用本應用程式及/或服務。請參閱下方「如何刪除貴用戶的帳戶」一節，瞭解本服務取消流程。
貴用戶得要求本公司停止使用個人資料或停止提供個人資料予第三人作為行銷、促銷等活動使用。
貴用戶得要求本公司匯出並提供個人資料，以便傳送給您所選的其他服務或第三方。

請注意，針對匿名提供且無法連結至貴用戶帳戶的資訊 (下稱「匿名資訊」)，因無法辨識資訊擁有者，本公司將無法處理相關要求。

如何刪除貴用戶的帳戶

貴用戶可以透過以下方式取消帳戶，或行使上開要求更新、更正、刪除或停止收集、使用、處理個人資料等等權利:

在應用程式中使用"刪除帳戶"功能;
在應用程式中使用"聯絡我們"功能聯繫客戶支援服務;
發送電子郵件至newstarclub@newstarltd.com.hk提出取消要求。
當您的帳戶被取消時，個人數據將被刪除。最終貴用戶所有剩餘數據將被匿名化，及後無法再與貴用戶聯繫

個人資料利用之期間、地區、對象及方式:

期間: 個人資料蒐集之特定目的存續期間/依相關法令規定或契約約定之保存年限/本公司因執行業務所必須之保存期間。（以上期間以最長者為準）。
地區: 香港及日本，及其他本公司位於本國、海外分支機構所在地及有業務往來之機構營業處所所在地。 (您同意並知悉您儲存在OMRON Connect 雲端備份服務之個人資訊原則上將儲存在位於日本之伺服器中)
對象: 本公司(包含日本母公司)及轄下各共同行銷子公司、合作推廣之單位、其他有業務往來之機構。
方式: 以自動化機器或其他非自動化之利用方式。

保留貴用戶資訊

只要貴用戶仍保有本應用程式及/或服務帳戶，本公司就會保留貴用戶資訊。一旦貴用戶停止使用並取消帳戶及/或解除安裝本應用程式，本公司僅會保留貴用戶的匿名資訊。

聯絡人

若貴用戶對本聲明或個人資料有任何疑慮、問題、意見或要求，請使用本應用程式中的「聯繫我們」功能，或透過電子郵件聯繫支援服務：newstarclub@newstarltd.com.hk。

若貴用戶欲取消服務帳戶，請使用本應用程式中的「刪除帳戶」功能。

LAST UPDATED : 2025年01月17日

Privacy Policy / Privacy Statement